We’re sorry you had a bad experience at one of our locations
We ♡ Our customers
We want to make sure our customers are happy when they come to Laundry City or use our Pickup & Delivery services.
Help Us Improve
By sharing your feedback with our customer experience team, you can help us improve our services.
A Better Laundry Experience
Improving our facilities and services from your feedback means we can provide you with a better laundry experience.
we’d like to find out what went wrong with your experience
We’re so sorry for your bad experience at our laundromat. We want all our customers to have positive experiences with Laundry City. We would love to hear from you directly so we can look into what went wrong and to make sure that your next visit is a more aligned with our goals for customer experience. Our team is available to answer any questions and to rectify the situation. Thank you for your patience and understanding.